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Dear clients: Due to the current situation with the Coronavirus (COVID-19) we will have some changes affecting Dignity Products. If you are coughing, having trouble breathing and/or have a fever we will ask you to schedule when you are well. We are vigilantly cleaning surfaces and devices to provide a healthy environment. Our business hours will temporarily change to Mon-Fri, 9:30AM-3:30PM. We will resume our regular schedule as soon as circumstances allow. If possible, please call in advance for an appointment. We appreciate your cooperation and apologize for any inconvenience. Please visit the CDC website for more information regarding the Coronavirus.
If you are in need of products and unable to come in we may be able to help. Our Accreditation agency has temporarily relaxed requirements on Durable Medical Equipment and Prosthesis due to the Coronavirus pandemic. Our policy has always been to do a band measurement once a year when products are acquired. At this time however, a face-to-face is not required per temporary Accreditation guidelines. What this means for you:
If you have been in to see us in 2018, 2019 or 2020 we can order products for you if you have worn the items before and have not had any change in weight. We are still required to document medical necessity and will ask you for your reason to replace your current items, such as if they are lost, stolen, irreparably damaged or rendered unusable. Please call 336-760-4333 to place your order. At this time we are also waiving our mailing fee. Any copays will be collected at time of pick up or mailing. Items are non-returnable. Thank you for allowing us to provide that Special Look for You.
Please be advised this policy is temporary and will most likely change when the Coronavirus situation has improved.
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